4.2 based on 732 customer reviews
140
55
32
63
Good
Good
Good
Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in certain countries.
Great picture quality but Dolby Vision needs work!
UBP-X700 26 September 2018 by nabeelsheikh (United Kingdom) Verified Purchaser Verified
Bought this a few weeks ago with the updated firmware that supports Dolby Vision. Overall great image quality. The set is a bit basic in bulid and much smaller that the UBP-X800 with no digital display or screen on the set. However one huge advatange is that with a firmware update it supports Dolby Vision. This is, however SEVERELY hampered - unfortunately, the unit does not auto-switch when you play a Dolby Vision disc which means that a) the switching has to be done manually from the menu and b) if you don’t know a disc has Dolby Vision and you don't therefore activate it in the menu, you miss out on the benefits (it can be quite difficult to see on Blu Ray discs whether a Dolby Vision signal is included) Sony - this could be an excellent product... please come up with a firmware update that auto-switches Dolby Vision on when it detects a Dolby Vision signal!!
Excellent
Good
Good
Good
NEEDS HDR AUTO SWITCHING
UBP-X700 28 November 2018 by Isaac112345678 (USA)
I love my x700 player. The picture quality on Dolby Vision titles is AMAZING; however, the Dolby Vision feature must be manually switched off for non Dolby Vison titles (HDR 10 or non HDR video), and back on for the Dolby Vision titles. If turned on the Dolby Vision feature with a non Dolby Vision movie, the picture does not look its best. Some movies with Dolby Vision don't even show on the box if the movie is in Dolby Vision (so I don't know if I should turn the feature on or off). Sony NEEDS to in the future update its filmware so the x700 can detect when a blur ray is playing a non hdr image, an hdr 10 image, and a Dolby vision image.
Excellent
Excellent
Average
Average
732 Customer Reviews
Struggles to play 4K discs
UBP-X700 13 November 2024 by Dan79UK (United Kingdom)
Plays Blu Rays fine but half of the 4K discs I have tried freeze during playback between 30-60 minutes in. Have cleaned discs, made sure software is updated, reset the player and unplugged and restarted many times to no effect. I can see that this is a common problem from reviews.
Poor
Hey,
Thank you for your feedback.
We're sorry to hear about the issue that you're facing with your UBP-X700.
This is not the norm, as we strive to deliver the best quality possible. Please contact us with more details about the issue using this link: https://cutt.ly/heoRCkdW
Also, make sure to check that everything is connected firmly.
Maryam @Sony Support UK
GREAT PICTURE!!! GREAT PRICE!!!
UBP-X700 13 November 2024 (USA) Verified Purchaser Verified
Approx. 8 years ago I purchased a SONY 65" 4K BRAVIA TV. It always had a good picture but I hadn't purchased a 4K Blue Ray player until now. I put a 4K movie in and the picture is amazing. So crisp and clear. At $159.00, it's a steal!
Excellent
Excellent
Excellent
Excellent
Hi Michael Lachance,
You made the right choice! We're thrilled that you are enjoying the picture quality of the 4K player. Thank you for choosing Sony!
-Ralph
Great video/audio BUT LIMITED STREAMING CONTENT
UBP-X700 06 November 2024 by MarkFromNC (USA) Verified Purchaser Verified
Audio and video from VERY LIMITED STREAMING CONTENT, Blu-ray Disc (BD) and Ultra HD BD is very good. Don't plan on using this as your only streaming device and/or hook it up to a smart tv because number of apps available on UBP-X700 is VERY LIMITED. Please see photo "All Apps" available and yes I did software update on UBP-X700 before I took this picture on 11/06/2024.
Excellent
Average
Excellent
Excellent
Hi MarkFromNC, Thank you for your feedback on the UBP-X700. We're glad you're enjoying the excellent picture and sound quality of this player.
Regarding the streaming capabilities, it is true that the UBP-X700 has a limited selection of pre-installed apps. While it does support popular streaming services like Netflix, YouTube, and Amazon Prime Video, it may not offer the extensive range of apps found on dedicated streaming devices or smart TVs. We recommend using the UBP-X700 primarily for its excellent disc playback capabilities and considering a dedicated streaming device if you require a broader selection of streaming apps. We value your input and strive to continually improve our products to meet the expectations of our customers. Thanks for choosing Sony! -Sam
Great except...
UBP-X700 01 November 2024 by B Home (United Kingdom)
Disappointing ... BBC have dropped support for the iplayer app.
Excellent
Excellent
Excellent
Great Blu ray 4k player
UBP-X700 11 October 2024 (United Kingdom)
I bought this in August and generally very happy. One thing which would improve it is if it could connect to the net to retrieve track listings when playing an audio CD. Apart from this, it's very good.
Excellent
Excellent
Excellent
Hey,
Thank you for your feedback.
We're glad to hear that you're enjoying your UBP-X700 and hope you continue to enjoy it for years to come.
We highly appreciate your valued feedback; we are always delighted to hear from our customers and are always working to develop our products to what suits your needs. We have flagged your feedback as voice of customer, to the concerned team for future consideration.
If you require any assistance, you can contact us using this link: https://cutt.ly/heoRCkdW
Maryam @Sony Support UK
BD-J4500..
UBP-X700 25 September 2024 by Tigerog (United Kingdom)
I've upgraded to a Sony 4K Ultra HD Blu-ray Player form my previous Samsung Blu-ray/DVD Player and wow what a difference... amazing colour and much better sound. Easy to install with options.
Excellent
Excellent
Excellent
Does not play 3D
UBP-X700 13 September 2024 by markva44 (United Kingdom)
I spoke to support to verify this player will work on my new 65" OLED 4K TV. The advisor on the chat said yes, I went back on the chat at Sony support and asked the same question, the other operator said yes it will play 3D films on your new TV. It arrived, I set it up followed all instructions and quess qhat NO it will not play Blu ray 3D films. I arranged a return. I spoke to Richer sounds where I bought my new TV from a few days ago, they said there is no way it will play 3D blu ray films. I should of asked Richer sounds first before I wasted my time and money on this useless product.
Poor
Average
Poor
Hi markva44,
Thank you for your review.
We're sorry to learn about your issue with your Sony UBP-X700. We highly appreciate your valued feedback, we are always delighted to hear from our customers, and are always working to develop our products to what suits your needs. Furthermore, we have flagged your feedback as voice of customer, to the concerned team for future consideration.
If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL
Michael @Sony Support UK
Good Buy
UBP-X700 05 September 2024 by Roseworth2 (United Kingdom)
I bought this three weeks ago and so far I am happy with it.
Good
Good
Good
Hi Roseworth2,
Thank you for your review.
We're glad to hear that you're enjoying your Sony UBP-X700, and hope you continue to enjoy it for years to come.
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL
Michael @ Sony Support UK
Good HD Blu-ray Player
UBP-X700 31 July 2024 by NickandName (United Kingdom)
We purchased this HD Blu-ray player to replace our older player that had stopped working. Very pleased with the purchase, easy set up and easy controls
Excellent
Good
Second one I own: great UHD Blu-ray player
UBP-X700 25 April 2024 by DickyG (United Kingdom)
I have owned one of these for over 5 years already, so having searched the market for a cheap but decent Blu-ray player to replace a 22-year-old home cinema system and finding not much worth having for a reasonable price, I chose a second UBP-X700 from Sony. Although the apps available on the player are limited, it does provide Youtube which the kids like and to be honest, smart TVs and other devices provide these. Perfomance-wise, the picture is fantastic and it handles all formats and codecs you would want. Obviously 4K and HD Blu-ray discs have a pin-sharp picture, but this player also does a very good job of upscaling SD content from standard DVDs. It's very easy to use and the menus are intuitive with reasonable descriptions for the functions in each sub-menu. Definitely a great Blu-ray player for anyone wanting a feature-rich device with good performance at a sensible price.
Excellent
Excellent
Excellent
Still great for Blu-rays, but No Streaming Apps
UBPX700 03 March 2024 by Brianfos (USA) Verified Purchaser Verified
This 4K Blu-ray player plays all of my discs well, which is a basic requirement, but I also used it to stream from online sources. Sony's update today removed every single streaming app that is not part of its basic set (which is also reduced). I used to use this player to stream YouTube, but even this mainstay streaming app was removed. Come on, man! How can you possibly advertise support for streaming apps, which used to be over 100 but now is 0?
Average
Poor
Average
Average
Issues playing 4K UHD Discs
UBP-X700 01 March 2024 by TeaDrinker67 (United Kingdom)
I have owned the player for around 3 months. No issues playing CDs, DVDs or Blu-Rays. As others have reported the player has issues playing 4K UHD discs reliably. A number of discs have either skipped or frozen when watching normally around the 1 hour 50 minute mark. When frozen the player has to be powered off and back on. I suspect the player is having issues changing disc layers.
Poor
Good
Fair
Hi,
Thank you for your review.
We're sorry to hear that your UBP-X700 freezes while playing discs sometimes.
Could you try the below steps and try again:
-Disconnect the device from the mains for 1–2 minutes, then plug it back again.
-Make sure that the device is up-to-date: https://cutt.ly/Pw1aBGRE
-Try to test different discs and check if the same thing will happen or not.
-Reset the device from the steps here (Pg. 24): https://cutt.ly/Qw1aNT5X
If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL
Omnia @Sony Support UK
Bought 11/2022 broke today 2/20/24
UBPX700 21 February 2024 by movieman1981 (USA) Verified Purchaser Verified
Not turning on anymore . Of course they won't replace
Poor
Poor
Poor
Excellent
Almost….not plug and play
UBP-X700 22 January 2024 by Cakedestroyer (United Kingdom)
I bought this to complement my Sony home cinema kit. Bravia TV, soundbar, sub woofer etc. The UHD 4K discs kept freezing and I couldn’t understand why. An internet search revealed that the Blu-ray player was sending the TV a 4K signal and the TV was then trying to upscale that to 4K too! A YouTube video later and I changed couple of settings on the Blu-ray player ; I have had trouble free viewing ever since. Well, I had a new 4K Blu-ray Disc that had a fingerprint on it and the disc froze. A soft wipe with a microfibre cloth to remove the fingerprint and everything played perfectly. Very happy with the player now the settings have been changed but you may need to do the same to stop it freezing when playing 4K Blu-ray Discs. I have docked the player one star from the score because it was not plug and play when connected to my other Sony kit.
Good
Excellent
Average
Hi Cakedestroyer,
Thank you for your feedback.
We're glad to hear that you're enjoying your player.
We hope you will continue to enjoy it for many more years to come!
Regarding the settings, it's expected to adjust the setting to match the content/device that you're using.
If you require any assistance, you can contact us using this link: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).
Hana @Sony support UK
Big Bang For Bucks
UBP-X700 19 December 2023 by Betanski (United Kingdom)
I purchased this player predominantly for SACD playback & it reproduces that sound perfectly. Blu-ray & DVD playback is fine too. Unfortunately the on board apps are limited in selection but, despite this, the player is great value for money.
Good
Good
Good
Astonishing
UBP-X700 17 December 2023 by AAlun56 (United Kingdom)
Bought this to accompany a new Bravia OLED TV - I’m genuinely astonished by the detail & quality of image it manages to squeeze out of ‘ordinary’ (i.e. not UHD, not Blu-Ray) DVDs. Really wasn’t expecting the upscaling to be so clever or subtle.
Excellent
Good
Excellent
No so Good
UBPX700 16 December 2023 by Earl6 (USA) Verified Purchaser Verified
I got this a week a go and could not play any DVDs all the way through. Close to the end it would lock up. Tried 34 new movies and several one I've had for awhile. Sent back for refund
Poor
Excellent
Excellent
Excellent
Nice Blue Ray with SACD
UBPX700 13 December 2023 by BigRagu (USA) Verified Purchaser Verified
Very good overall Blue Ray player. Great Value. Sony needs to update user interface software and add the ability to load more APPS on this player.
Good
Good
Good
Good
Better
UBP-X700 30 November 2023 by Shuggiebar (United Kingdom)
This new player is so much better than our old Sony
Excellent
Excellent
Excellent
Blue ray player
UBP-X700 24 November 2023 by Dtaa (United Kingdom)
This has been a nightmare three times have list sound when playing blue ray videos and had to send away to get repaired which has taken 5 weeks by the time it returns ! Not happy at all for such an expensive item
Poor
Excellent
Excellent
Hi,
Thank you for your review, and we're sorry to hear about the experience you had to go through.
Please don't hesitate to reach out to us over the phone, chat support and email using the details here: https://bit.ly/3xPUapp to provide us with any further feedback you may have, we're always delighted to hear from our customers, and hope to hear you're enjoying your Blu-ray Disc Player again, especially since you've been a loyal Sony fan for years and hopefully for many more years to come.
Mennah @Sony Support UK
poor support
UBP-X700 14 November 2023 by notImpressedatall (United Kingdom)
Having bought this I discovered a problem in that paid for content would not play. Contatcted Sony support and their only input was to recommend that I contact Google. The paid for content is fine on other devices only fails on Sony device!
Average
Fair
Average
Hi,
Thank you for your review.
We're sorry to hear that you're facing difficulties with your UBP-X700.
Having read your feedback about an issue with streaming a specific content on the device, we would like to be able to offer some assistance, so please don't hesitate to contact us with your case ID from your contact with our support line using the details here: https://bit.ly/2VBcJwW
Omnia @Sony Support UK
Another great Sony A/V product
UBPX700 13 November 2023 by bmd305 (USA) Verified Purchaser Verified
Great UHD blu-ray player. Also plays HD blu-ray, DVD, CD's etc. Terrific picture and sound. Fast startup. I highly recommend.
Excellent
Excellent
Excellent
Excellent
A great player, but doesn't like HDMI splitters
UBP-X700 06 October 2023 by JtheH (United Kingdom)
This is a great player! The upscaling looks amazing on my Bravia OLED TV. The only issue is that this device doesn't like HDMI splitters. If I want to switch to it from a splitter, I have to switch the splitter; then, switch the TV to another HDMI port before switching back to the player's port.
Excellent
Excellent
Good
Hi,
Thank you for your feedback.
We're glad to learn that you're enjoying your player, and for more years to come.
Regarding the splitter, we don't guarantee the functionality of indirect connections, as it's like in your case, it will sometimes work, and sometimes it won't.
However, if you want, you can try posting your question on our forums to see if other users have managed to use it this way: https://bit.ly/3TMhbnB.
If you require any assistance, you can contact us using this link: https://bit.ly/2NwYLXL.
Hana @Sony support UK
Failed out of the box
UBP-X700 27 September 2023 by JMtech (United Kingdom)
The item failed out of the box. Failed to power on then would not boot once turned on. Not happy
Poor
Good
Poor
Hi,
Thank you for your feedback.
We're sorry to learn that your player didn't turn on, then wouldn't boot once on, out of the box.
To resolve the issue, we recommend double-checking the setup process on page 14 here: https://cutt.ly/kwbzW9A1.
If the device didn't turn on still, we would like to be able to offer some assistance, so please don't hesitate to contact us here: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).
Hana @Sony support UK
Great Blu-ray Dolby Vision player.
UBPX700 30 August 2023 by SweetSoto (USA) Verified Purchaser Verified
Great for Dolby Vision Blu-rays. Wish it had more loaded apps....
Good
Good
Good
Good
Works but freezes periodically
UBPX700 20 August 2023 by Tonyfino (USA) Verified Purchaser Verified
Froze up on three occasions watching 4k discs. Returned it. Also having to change settings all the time depending on the video I’m watching is annoying. If you’re ok with setting changes all the time and occasionally freezing up like a brick then go for it. I switched to the Panasonic 820.
Poor
Average
Excellent
Excellent
Good Blue Ray - Pitty about Apps
UBP-X700 09 August 2023 by squid42 (United Kingdom)
One of only two main companies these days which makes BluRay Players. Generally the player is good and functional. If offers some apps, though they are very limited in nature, pitty Sony has not kept up to the state of things regardign the optional apps. There is also no way to hide unused apps or ones you do not want.
Average
Good
Good
Hello,
Thank you for your review.
We're pleased to hear that you're enjoying your Blu-ray player and satisfied with the sound quality we always aim to deliver!
We also appreciate you taking the time to share this feedback, we take all feedback into consideration to improve the performance and quality of our products and services to meet your needs. We have flagged your feedback as a Voice of Customer to the relevant team for future consideration.
Don't hesitate to contact us via phone, chat support and email using the details here: https://bit.ly/3xPUapp to give us any further feedback, we always love to hear from our customers!
Mennah @Sony Support UK
Sony XBP -X700
UBP-X700 26 July 2023 by Stuart Newton 5 (United Kingdom)
Excellent player the 4K Blu-ray discs playback is superb and the upscaling of of Blu-ray discs and DVDS are great. When using the iPlayer app the playback is fantastic it upscales the contents of HD quality to almost 4K playback, very impressive I would highly recommend this player.
Excellent
Excellent
Excellent
Internet miss lead me
UBP-X700 05 May 2023 by Lee94 (United Kingdom)
Internet miss lead me into thinking this player was multi region on Blu-ray and dvd But no it’s Blu-ray region B and dvd region 2. What a waste of £230
Poor
Poor
Poor
Hi Lee,
Thank you for leaving your review, and we're sorry to hear that our product hasn't satisfied your expectations, this is not the norm as we strive to deliver the best quality possible.
We'd like to highlight that your player has a region code printed on the rear of the unit and will only play BD/DVD VIDEO labeled with identical region codes as illustarted on page 28: https://cutt.ly/e6iGXGV
The Blu-ray Disc device or drive will support playback of Blu-ray Disc purchased in the same region unless otherwise specified in the player or computer documentation. To read more about this topic, check out the following link: https://cutt.ly/i6iG6xU
Mennah @Sony Support UK
My unit suffers from image hang-up
UBP-X700 16 April 2023 by Coggy (United Kingdom)
I bought this unit based on good online reviews as part of an upgrade of my existing HD home theater projector system to 4k. I think I made a bad choice because the picture freezes up completely half-way through the 4k films. I presume it might be the disc transition, but this normally just holds for a second or two. But mine lockes up completely which ruins the film. I need to re-start and scene select past the hold point. One time the player shut down completely by itself mid-film. The firmware/software is up-to-date, so at the moment I'm running through various discs to see it the issue remains. If it does, it'll be going back under guarantee. The interface does have Netflix, but what good is one streaming app? I use Chromecast to access all of my streaming services, so this feature is a bit useless on the DVD because I'm not going to boot it up just to access Netflix.
Poor
Good
Good
Hi,
Thank you for your review and we're sorry to hear that our unit hasn't satisfied your expectations, this is not the norm as we strive to deliver the best quality possible.
As an attempt of rectifying the issue, you can try resetting the unit to its factory settings by following the steps on page 24 here: bit.ly/3kyPkIN
Also, make sure to follow the troubleshooting steps on page 25.
If the issue is still disrupting you, feel free to contact us by following this link: https://bit.ly/3xPUapp, we will gladly assist you with the service needed, and hope to hear you're enjoying your device once again soon, especially since you've been a loyal Sony fan for years and hopefully for many more years to come.
Mennah @Sony Support UK
beautiful machine
UBPX700 07 March 2023 by OldSchool2 (USA) Verified Purchaser Verified
Purchased to replace an older DVD player. Works beautifully, great resolution and fast loading and playing of apps. Doesn't connect to all apps so we moved to a Smart TV but still use the Sony for DVD playing.
Excellent
SONY? SIMPLY THE BEST!
UBPX700 18 February 2023 by EAustin (USA) Verified Purchaser Verified
Received this as a Christmas gift & it's FANTASTIC! What a difference in picture quality from my previous Sony Blu-Ray player! I would tell EVERYONE to upgrade to 4K! SONY products ALWAYS delivers Above & Beyond products! They are "SIMPLY THE BEST"!
Excellent
Excellent
Excellent
Excellent
Easy setup and good quality.
UBPX700 14 February 2023 by Burgie (USA) Verified Purchaser Verified
This blu ray player has great definition and performs flawlessly.
Excellent
Excellent
Excellent
Excellent
Compact player:plug and play!
UBPX700 14 February 2023 by Drayn (USA) Verified Purchaser Verified
Seems to play well, and I expect it to be durable!
Excellent
Excellent
Excellent
Excellent
Vivid display of 4K
UBPX700 13 February 2023 by Mr Bill The C (USA) Verified Purchaser Verified
This is my first 4K player and it's display output has beaten my expectations.
Excellent
Excellent
Excellent
Excellent
Lots of features, more than I need.
UBPX700 13 February 2023 by Oh No Mr Bill (USA) Verified Purchaser Verified
I bought this to replace an old blu-ray player. Not sorry, although one of the reasons I bought it was the 4K capability. After watching movies in 4K, I wanted to see Maverick Top Gun. I bought the 4K disc before realizing you needed a 4K player. The Sony was very reasonable! It did pause on me the first play, I had to restart the movie and get back to the scene where it froze. The second time thru the movie it played all the way as well as the second. third, forth times, etc... I love this player!
Good
Excellent
Excellent
Excellent
It just quit
UBPX700 13 February 2023 by Burned Out (USA) Verified Purchaser Verified
We had the unit less than 2months. It just stopped. Thought it might be the remote. Got new remote - nope.. It just quit. Kaput.
Excellent
Fair
Excellent
Excellent
Excellent quality and value 4K Ultra DVD player
UBPX700 07 February 2023 by dlshrad (USA) Verified Purchaser Verified
Easy to register your product via Sony's website. Set up and configuration is simple and easy. Quality machine for the price and what I expect from Sony. I would highly recommend this unit if replacing and older model.
Excellent
Excellent
Excellent
Excellent
Good value for money
UBP-X700 06 February 2023 by Polecat 8898 (United Kingdom)
I got this 2 weeks ago, great pic, easy to use. And good value for money
Excellent
Good
Excellent
Hi,
Thank you for your review.
We're glad to hear that you're enjoying your Sony UBP-X700 and hope you continue to enjoy it for years to come. We're delighted to keep you as one of our loyal Sony family members.
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL
Elshahat @Sony Support UK
Great quality stunning detail .
UBP-X700 24 January 2023 by Mark 21 (United Kingdom)
Breathes new life into older dvds and enhances color and sound. B&W dvds look enhanced ...blacks are true blacks and whites stand out. Make sure you get a multi regional version and it will effortlessly play any region Blue ray or disc. Not all are multi region.
Excellent
Excellent
Excellent
Crash. Crash. Crash
UBP-X700 15 January 2023 by Phil Clay (United Kingdom)
I've had it for a couple of years. It crashes every day. It crashes then doesn`t remember where the disc was so you have to find the same place. It crashes when streaming. It crashes sometimes and needs a power of reset. Its dreadful and a lot of reviews say the same. I am a Sony fan and this product is disapointing
Poor
Poor
Good
Hi Phil,
Thank you for your feedback.
We're sorry to learn that your player crashes.
We recommend following the steps below to resolve the issue:
-Unplug the device from the mains for two minutes.
-Update the player: http://bit.ly/3ktLJhP.
-Reset the player as described on page 24 here: https://bit.ly/37glS3U
If the issue remains, we would like to be able to offer some assistance, so please don't hesitate to contact us using the details here: https://bit.ly/2VBcJwW.
Hana @Sony support UK
Features I wanted
UBPX700 29 December 2022 by Maya Nightwolf (USA) Verified Purchaser Verified
I bought this to upgrade my system and I am very pleased with it.
Excellent
Good
Excellent
Excellent
Missing HDMI cable
UBPX700 29 December 2022 by Natalie5 (USA) Verified Purchaser Verified
I bought this item from Walmart and in the instructions booklet it says that the HDMI cable was supposed to be in the box however it was not. Not to mention that the tamper seals were in tact. The blu ray DVD player cost $70.buyer beware.
Poor
Good
Poor