3.1 based on 92 customer reviews
13
4
13
28
Good
Good
Good
Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in certain countries.
Excellent product
mdrex15apb 18 May 2020 by Aircraft pilot (USA) Verified Purchaser Verified
User friendly products Easy to manage and use and store
Excellent
Excellent
Excellent
Excellent
Excellent product
mdrex15apb 18 May 2020 by Aircraft pilot (USA) Verified Purchaser Verified
User friendly products Easy to manage and use and store
Excellent
Excellent
Excellent
Excellent
94 Customer Reviews
the sound is good - useability isn't great
mdrex15apb 17 November 2024 by Jet12345 (USA) Verified Purchaser Verified
the sound on these is good - the useability isn't great. They are hard to turn on and off and to jump ahead or back in a song or book.
Excellent
Fair
Poor
Poor
Hi Jet12345,
Thank you for your feedback on the MDR-EX15AP headphones. We're glad to hear that you enjoy the sound quality. We apologize for the inconvenience you've experienced with the usability of the controls. The MDR-EX15AP headphones are designed to be straightforward, but we understand that the controls can sometimes be challenging. Here are a few tips that might help:
1. Turning On/Off: These headphones do not have a power button as they are wired and powered directly by the device they are connected to. Ensure that the connection is secure and the device is powered on.
2. Control Functions: The in-line remote control allows you to manage your music and calls. Here’s a quick guide:
- Play/Pause: Press the button once.
- Skip to Next Track: Press the button twice quickly.
- Go to Previous Track: Press the button three times quickly.
- Answer/End Calls: Press the button once to answer or end a call
*Note: The button function may vary depending on the smartphone.
If you continue to have difficulties, please refer to the user manual for detailed instructions.
https://www.sony.com/electronics/support/wired-headphones-in-ear/mdr-ex15ap/manuals
We appreciate your feedback and will consider it for future product improvements. Thank you for choosing Sony.
Sincerely,
Romeo
Sony Social Support
