Sony Support

Article ID : 00186880 / Last Modified : 01/11/2017Print

Notice to Owners of the Planar T* FE 50mm F1.4 ZA Interchangeable Lens - 17th Oct 2017

    Thank you for your interest in Sony products.

    Sony has recently become aware that some units of the SEL50F14Z Planar T* FE 50mm F1.4 ZA lens for our interchangeable-lens digital camera α with E-mount has been found to have instances of fogging inside the lens.

    Sony is planning to offer free of charge repairs for the affected lenses.

    We apologize for any inconvenience this may have caused and thank you for your understanding and cooperation.

    [Applicable Model and Serial Number]
    SEL50F14Z Planar T* FE 50mm F1.4 ZA α (E-mount) interchangeable lenses

    To determine whether your SEL50F14Z Planar T* FE 50mm F1.4 ZA α (E-mount) interchangeable lenses may be affected, click here to validate the serial number.

    [How to check the model and serial number]
    Inscribed on the model plate located on the side of the lens
    Image

    [Period of Free Repair Service]
    Until Oct. 31, 2019

    For any questions, please contact our Customer Information Centre at (+65) 6544 8600. A list of the Sony service centres can be found in the service centres' page.