Article ID : 00302667 / Last Modified : 13/12/2023Print

Can I use a third-party USB Power Adaptor to charge my Truly Wireless Stereo earphones or headphone?

    A commercially available, third-party USB Power Adaptor can be used to charge your Truly Wireless Stereo earphone or headphone.

    However, it is highly recommended to use compliant USB Power Adaptor produced by reputable manufacturer to ensure that it meets the safety specifications and standards.

    Compliant USB Power Adaptor will be affixed with the SAFETY Mark.
    safetymark
    mobile charger

    Using third-party USB Power Adaptor that are not affixed with the SAFETY Mark comes with certain risks, below are some potential risks:

    • Unstable voltage and current: This can damage the charging circuitry in your earbuds or compromise the battery life.
    • Quality of components: The build quality and safety features may not meet the same standards as original manufacturers. This can pose a risk of electrical issues, overheating, or even fire hazards.
    • Warranty voidance: If any issues arise, the manufacturer might not provide support or repairs if the damage is determined to be caused using non-compliant USB Power Adaptor.