The Bluetooth indicator turns off and the speaker cannot connect to a Bluetooth device
If the speaker's Bluetooth function is set to Off, the speaker cannot pair with or connect to a Bluetooth device. If this happens, press and hold the － (volume) and (Bluetooth) buttons for about 5 seconds. The
(Bluetooth) indicator will start flashing and the speaker's Bluetooth function will be set to On.
Hint: Refer to the Help Guide for each product for more details about the (Bluetooth) indicator and how to connect to Bluetooth devices.
Manuals are posted on your model support page.
Register your product warranty
Register your product for E-warranty, get access to all information, keep your product up to date and enjoy great deals
Warranty Information
Find out more about Domestic and Tourist warranty
Repair Services & Location
Book a service appointment, track repair status, check service charges and service centre locations
Contact support
Contact our Support team
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product
