How can I enable Wi-Fi Calling (VoWiFi)?

Information / Solution

VoWiFi (Voice over Wi-Fi) or Wi-Fi Calling is a telephony service provided by your network operator. It means that your network operator provides a voice call service using Wi-Fi®.

In order to be able to make calls with Wi-Fi Calling some conditions must be fulfilled:

Note! Contact your network operator to verify what is valid for your Xperia™ device model.

• you have to use a phone that supports Wi-Fi Calling.
• your operator and subscription (incl. SIM card) must support Wi-Fi Calling for the device model you're using.
• depending on operator, your phone must sometimes be operator-branded and/or use operator-customised system software.
• your phone must be in range of a Wi-Fi network.

Android 12 or 13 or 14

To enable Wi-Fi Calling

Dual SIM users

1. Find and tap Phone .
2. Tap the menu button (three vertical dots), then tap Settings → Calling accounts →  Select a SIM card →  Additional Settings →  Wi-Fi Calling. ​​If Wi-Fi Calling isn't available, contact your network operator.

Android 10 or 11

To enable Wi-Fi Calling

Single SIM users

1. Find and tap Phone  .
2. Tap the menu button (three vertical dots) →  Settings →  Calls →  Wi-Fi Calling.  If Wi-Fi Calling isn't available, contact your network operator.
3. Tap the switch to the right of the  Off text to enable Wi-Fi Calling.

Dual SIM users

1. Find and tap Phone  .
2. Tap the menu button (three vertical dots) →  Settings →  Calling accounts →  Select a SIM card →  Wi-Fi Calling. If Wi-Fi Calling isn't available, contact your network operator.
3. Tap the switch to the right of the  Off text to enable Wi-Fi Calling.

Android 8.0 or 9.0

To enable Wi-Fi Calling

Single SIM users

1. Find and tap Phone  .
2. Tap the menu button (three vertical dots) →  Settings →  Calls →   Wi-Fi Calling. If Wi-Fi Calling isn't available, contact your network operator.
3. Tap the switch to the right of the  Off text to enable Wi-Fi Calling.

Dual SIM users

1. Find and tap Phone   .
2. Tap the menu button (three vertical dots) →  Settings →  Calling accounts →  Select a SIM card →  Wi-Fi Calling. If Wi-Fi Calling isn't available, contact your network operator.
3. Tap the switch to the right of the  Off text to enable Wi-Fi Calling.

Android 6.0, 7.0, 7.1 or 7.1.1

To enable Wi-Fi Calling

1. From your Home screen, tap the Application screen icon.
2. Find and tap Settings →  More →  Wi-Fi Calling. If Wi-Fi Calling isn't available, contact your network operator.
3. Tap the switch to the right of the  Off text to enable Wi-Fi Calling.

To make a Wi-Fi Calling call you need the recipient’s phone number.

Note! The Wi-Fi Calling icon may have different colors, depending on the operator. It also may not be displayed at all, depending on the operator.