How to reset the soundbar or home theater system

For how to reset the soundbar or home theater system, refer to the following:

• The reset method differs depending on the product.
• The settings return to their initial status. Settings such as volume, function, sound settings and/or personal information stored on the system may be change.

HT-AX7
Select another model

With the rear speakers placed on the front speaker, press and hold BLUETOOTH and – (Volume) on the front speaker simultaneously for more than 5 seconds.

If the issue is still not resolved, refer to the product manual or Help Guide.

Note: After the reset, the device registration on the Sony | BRAVIA Connect app will be disabled. To register the device, delete the pairing information using your smartphone, and try the registration again.

How to delete the pairing information

The following descriptions are just examples. For details about the settings on the smartphone, refer to the smartphone manual.

• Android smartphone
  1. Swipe down on the screen, and tap the Bluetooth icon to set the Bluetooth function to ON.
  2. Select Settings → Device connection.
  3. On the Previously connected devices list, to the right of LE_xxxxx (the model name you want to delete), select the Settings icon.
  4. Select Forget → Forget device.
• iPhone/iPad
  1. Select Settings → Bluetooth to set the Bluetooth function to ON.
  2. To the right of LE_xxxxx (the model name you want to delete), select the Information icon.
  3. Select Forget This Device.

Hint: If LE_xxxxx (the model name you want to delete) and the device model name are displayed on the Previously connected devices list, delete both.