Files stored in the SD card of a mobile phone connected via USB are not found, even when searching from the TV’s Home Menu.
IMPORTANT: This article only applies to specific products. Please check the Applicable Products of this article.
The following conditions are required to use this feature.
- A mobile phone that supports the media transfer mode (MTP) function
- Software update (for 2017 and 2018 models only): How to perform a software update
NOTE: For compatible mobile phones other than Sony Xperia, this search feature covers only the folders shown below:
- DCIM
- Download
- Pictures
- Music
- Movies
- Video
Related article: Unable to detect video/photo on mobile phone via USB connection.
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