Reconnect the cables and verify the audio output
- Disconnect the cables between the TV and the home theatre system or home audio system, and then securely reconnect them.
- Verify that the audio output setting of the TV has been switched to Audio System from the TV. For more details, refer to the manual supplied with the TV.
Is the problem solved?
Yes, the problem is solved No, take me to the next step
Register your product warranty
Register your product for E-warranty, get access to all information, keep your product up to date and enjoy great deals
Warranty Information
Find out more about Domestic and Tourist warranty
Repair Services & Location
Book a service appointment, track repair status, check service charges and service centre locations
Contact support
Contact our Support team
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product
