Try performing a soft reset
- Disconnect the power cord of the subwoofer.
- After 1 minute, reconnect the power cord.
- Link the subwoofer to the sound bar / home theatre system. For more details, refer to the manual supplied with the sound bar / home theatre system
Is the problem solved?
Yes, the problem is solved No, take me to the next step
Register your product warranty
Register your product for E-warranty, get access to all information, keep your product up to date and enjoy great deals
Warranty Information
Find out more about Domestic and Tourist warranty
Repair Services & Location
Book a service appointment, track repair status, check service charges and service centre locations
Contact support
Contact our Support team
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product
