The Google Assistant comes up even when I don’t say "Ok Google"

IMPORTANT: This article only applies to specific products and/or operating systems. Please check the Applicable Products and Categories section of this article.

This issue can occur if the phrase Ok Google comes from the TV, for example during a commercial. The TV's Built-in microphone might hear that and react to it. If this happens, on the remote control, press the BACK button to cancel the Google Assistant ready status.

Check the TV position setting:

1. Open the Settings screen. How to access Settings
   • If the remote control has a Quick Settings ( or ) button, press the Quick Settings button and select Settings.
   • If the remote control does not have a Quick Settings ( or ) button, press the HOME button and select Settings
     
2. Select Sound or Display & Sound.
3. The next steps will depend on your TV menu options:
   • Select Ambient Optimisation → Acoustic auto calibration → TV position.
   • Select Sound → TV position.
   • Select Sound adjustments → TV position.
   • Select TV position.
4. Choose your TV position depending on your TV menu options:
   • Choose Front Position Style or Back Position Style/Wall Mount.
   • Choose Table-Top stand or Wall Mount.

Notes:

• When the Accessibility (Screen Reader or TalkBack) setting is on, Google Assistant may also react to the words Ok Google from the TV. To stop the Screen Reader or TalkBack from behaving like this, follow these steps:
  1. Open the Settings screen. How to access Settings
     • If the remote control has a Quick Settings ( or ) button, press the Quick Settings button and select Settings.
     • If the remote control does not have a Quick Settings ( or ) button, press the HOME button and select Settings.
  2. The next steps will depend on your TV menu options:
     • Select System → Accessibility → Screen reader or TalkBack.
     • Select Device Preferences → Accessibility → Screen reader or TalkBack.
     • Select Accessibility → Screen reader or TalkBack.
  3. Set Enable to Off.
• For the 2022 or later models listed below:
  A95L, A80L, X95L, X90L, X85L, X82L, X80L, A80K, A90K, A95K, X80K, X81K (43-75), X85K, X90K (55-85), X95K, Z9K series
  Adjusting the Built-In MIC sensitivity may improve the issue.
  Try these steps.

  1. On the remote control, press the Quick Settings ( or ) button.
  2. Select Settings.
  3. Select System.
  4. Select Built-in MIC sensitivity.
  5. Select High (default), Medium, or Low.
  If the built-in mic still responds incorrectly frequently, you can turn off the main unit microphone function.
  1. On the remote control, press the Quick Settings ( or ) button.
  2. Select Settings.
  3. Select Privacy.
  4. Select Google Assistant.
  5. Select Voice control.
  6. Disable the Hands-free mic.
     Note: For some models, the Hands-free Mic setting was added by an update. If the Hands-free Mic does not appear under Google Assistant on your TV, make sure the Auto-update apps at any time setting is enabled in your Google Play store profile.
     
• If you don't use or don't want to use Google Assistant, you can follow these steps to disable Google Assistant detection:
  • For Google TV™: Turn off the BUILT-IN MIC SWITCH mounted on the bottom or side of the TV. The position of the BUILT-IN MIC SWITCH is depending on your model.
    
    • A: BUILT-IN MIC SWITCH
    • B: Power
  • For Android TV™:
    1. On the remote control, press the HOME button.
    2. Select  Settings.
    3. The next steps will depend on your TV menu options:
       • Set "OK Google" detection to disable.
       • Select Device Preferences → Google → Set "OK Google" detection to disable.