Try the following
You can refer to this video tutorial on how to troubleshoot app issues on your Google TV or follow the steps below.
Tip: Learn how to turn captions on or off when watching Internet videos from YouTube
- Make sure your TV is connected to the Internet.
NOTES:- Check that you have set the correct date and time before trying to connect.
- If additional help is needed, refer to the How to & Troubleshooting for internet connection article.
- Proceed to the respective article depending on the type of issue you are facing:
- Google Play Store issues - Refer to the I cannot download, install or update any applications from the Google Play Store article
- Access issues or error on a particular app - Refer to the How to perform the Clear Data and Clear Cache for apps article.
NOTES: Clearing the app cache and data will permanently remove all the files, settings, accounts, databases etc.
Is the problem solved?
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