The TV screen has a reddish tint after turning on the Ambient Light Sensor.

IMPORTANT: This article only applies to specific products. Please check the Applicable Products of this article.

Change the Color Temperature from Neutral to Cool.

1. On the remote control, press the Quick Settings ( or ) button.
2. The next steps will depend on your TV menu options:
   • Select Picture & Sound → Picture & Sound → Picture → Color → Color temperature → Cool.
   • Select Picture settings → Picture → Color → Color temperature → Cool.
   • Select Picture settings → Color → Color temperature → Cool.

If the issue has not been resolved, turn off the Ambient light sensor.

1. On the remote control, press the Quick Settings ( or ) button.
2. The next steps will depend on your TV menu options:
   • Select Picture & Sound → Ambient Optimisation Pro → Auto adjust according to ambient light then set it to Off.
   • Select Picture settings → Picture → Ambient Optimisation Pro → Ambient light sensor then set it to Off.
   • Select Picture settings → Ambient light sensor then set it to Off.